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Below is a history of
bugs identified in Denari 2000. All of the items on this list have
been addressed in the current version of Denari2000, version 8.1.
Version 7.3build 12
- Gift
Reporter: When multiple users are
in the program. One using Gift Reporter. The second is in Name
List Management/Gift History and hits the "Print Gift Report"
button. An error message occurs: Index trying to use is not available.
Try re-creating the index." Denari then closes and the data becomes
unavailable until Fix Data is run.
- Gift
Reporter: Will not filter by State
or Zip.
-
Segmenter:
In the Method box, selecting Compressed ASCII as an export file.
On some computers it will not create an export file. On others,
it will output the file in a zip format. When the zipped file
is unzipped there will be 13 files. 12 of them are filled with
zero's. The 13th is the exported file.
- Gift
Reporter:
When creating an Amount filter, the field will not accept an amount
including cents. It must be in whole numbers.
-
Gift Batching: When a new check amount is entered in the
'Gift Total' field. It is changed to the previous gift amount
when the user tabs to the split field. (Also when you hit Save.)
The balance amount at the bottom of the splits section will now
be incorrect. When the splits have been entered the amount will
be corrected based on the split amounts entered.
- Power
Tracker:
When Denari is installed for the first time the Labels for the
various boxes in Power Tracker are not there. To fix it, you must
the three 'tracks.*' files form datanew to data. In some instances,
the labels disappear continuously and must be re-copied each time
the user goes into Power Tracker. This does not happen in all
situations. It may be related in some way to how Denari is activated.
-
Power Tracker: The
'Retroactive Y or N' field does not affect the output of Power
Tracker. Power Tracker does not go back and alter the status of
donors.
-
Gift Batching:
Selecting the 'Gift Report' button produces a selection form with
Long or Short. Long produces an error: 'Variable 'Sortme' is not
found.' The short report does work but produces limited information.
-
Security:
Permissions to Menu items aren't able to be restricted.
-
Contact Report Schedule Date: The
Contacts report under Name List Management/Contacts produces a
list of activities. They should be listed chronologically by date
but they are not.
-
Contact Report Phone Number: The Contacts report under
Name List Management/Contacts prints a phone number for the contact
in a strange format. It is not an American format.
-
Pledge Reporter: Create a new report record filtering on
the designation code. They are using code 9982. The report outputs
a "remaining field" that is not always accurate. The user reports
that not all of the pledges are used in the calculation.
-
Pledge Reporter:
Same report as above. Have trouble outputting the file as and
Excel file. Generally, the user gets an "Illegal Operation" If
they send it to a DBF file it works. But, when they output it
to a DBF they close the window and when they try to go somewhere
else, they get a "Data Error, Please note what you have done."
-
Gift Reporter, Segmenter, Pledge Reports: A problem with
the length of the name of the record. It may be limited to 11
characters.
-
Large Gift Report: Created a report using Must Have Given
at Least: 100,000; as Total; This Year. It shows a donor but does
not include giving history. They have done reports using: As a
line item or to a designation but it doesn't always seem to work.
The user doesn't always get accurate information.
-
Large Gift Report:
Need to see the report on screen before printing.
-
Large Gift Report:
Add donor reference number on the report.
-
Print Preview Screen: There are a number of reports that
do not offer a print preview prior to printing. They go directly
to the printer. Large Gifts, Tribute Listing, Designation Series
Reports, Designation Total for Two Date Ranges.
-
End of Year Tax Statement:
A couple of the column headers seem to be misplaced.
-
Merge Two Names: When
the user uses merge two names they receive a data error when they
leave the screen and try to go somewhere else. They have to leave
Denari and come back in.
-
Merge Two Names:
Drops a pledge record if it is going to the same designation.
-
Merge Two Names: A
printer error occurs when running Merge 2 Names.
-
Links Tab:
Adding a new name in Name List Management and then going directly
to the Links tab creates problems. Denari assigns a new ref number
to record number one. If they save the record before going to
the Links tab they are O.K. At times, when you go to the links
tab it will show all the links for everyone in the database. The
problems can also be averted by going to another tab rather than
the Links tab first. Then you can go to the Links tab safely.
-
Gift Reporter:
Can't use cents as part of the criteria for filtering.
-
Gift
Reporter:
a. There is a "data source" field that only allows one selection.
It is grayed out. If we aren't going to offer multiple selections,
the field needs to be removed. b. There is an "order by" field
and a "type" field. On the form, the "order by" field is above
and to the right of the "type" field. Intuitively, the user sets
the "order by" before going to the "type" field, however, changing
the "type" selection can change the "order by" options. "Order
by" needs to come before "type".
-
Segmenter:
When Segmenter is open and you then go to Data/Campaigns you get
a message that says there are no campaigns, and it places you
in add mode.
-
Name List Management/List Box:
You are able to search on all the fields in the list box by clicking
at the top and typing in lower case. However, in the CITY field
you have to use the Shift Key for the first letter.
-
Mailer's + 4:
Because of the changes that Mailer's has made to their program,
it no longer works with Denari.
-
Gift Batching:
When two people are entering gifts in two different batches at
the same time, the same receipt number is sometimes assigned to
two different gifts, one in each batch. It doesn't happen all
the time. The user then must un-post and get a new receipt number
for one of the duplicates.
-
Gift Batching:
Two people entering gifts in two different batches at the same
time. Occasionally, the one who went into Gift Batching last will
get an error message. The second person has to leave Gift Batching
and come back in, creating a new batch. They then have duplicate
entries for the second batch.
-
Gift Batching/Gift Report:
One person posting gifts and another one tries to run a Gift Report
from Gift History. They get an error message that sometimes causes
them to have to leave the batch, come back in, and have duplicate
entries in the batch.
-
Gift Batching:
When you enter Gift Batching for the first time, a name list comes
up and is way off the side of the screen. It happens when you
choose either rapid or normal entry.
-
Segmenter: On the RUN tab…If
you output the data as a MAIL MERGE file and alter the output
file name in any way, the program will not produce the file.
-
Pledge Reporter: Gives the option of outputting the report
in four different formats, printer, screen, DBf file and Excel
spreadsheet. Outputting to the DBF or Excel does not include the
mailing address. Output to the printer and screen does. Having
the mailing address fields in the DBF format and Excel will make
Pledge Reports able to be merged into Word and the reporting more
flexible for Pledge Reports.
- Year
End Tax Statements: Don't take into
account the non-deliverable addresses.
-
Campaign Form: The
field for INCOME THRUST on the CAMPAIGN form does not always exist
under some (most) activation codes. And, it is a required field.
So, if you go to set up a Campaign (Data/Campaigns), the field
doesn't exist, and then you go to save the Campaign it will insist
on an Income Thrust.
Version 8.0
- Installation:
Cannot
install on Windows 2000 or NT.
- Pack Tables: When
packing tables (both NT & 98) you get two error messages.[Table
could not be opened exclusively, D:\Developer\2000\Data\EFTIN.dbf]
and [Table could not be opened exclusively, C:\Denari2000\Data\S200UMES.dbf].
- Segmenter: The
form doesn't fit in the window. You have to scroll around to see
all of it. Also, when you open Segmenter, it looks like it is
going to start to the left of the screen and then it comes back
to the center.
- Power Tracker:
If you go to Reports/Power Tracker, the labels for the boxes don't
show up. The user must copy the tracks.* files from Datanew to
Data to get them to show up.
- Gift Reporter: If you choose Output to
a DBF, it asks the user if they want to view it on screen. When
theysay yes, they get the window, but there is no X in the upper
right hand corner to close the window and no other method available
to close.
- Gift Reporter: One of the selections for
output is as a Word Data File. In reality, it outputs it as a
CSV file. The title is misleading. It should say CSV and not Word.
- Mailer's: Mailer's
is working in NT but not on Windows 98.
- Reports/Special Events: When the user enters
an Event ID number in the box, they get a dialog box looking for
a table. When they cancel the dialog box, they get the following
message: "The following file can't be found: QUIKFIND.DBF.
- Reports/Volunteers: When the user enters
a "-1" in the Event Field you get the same message as number 10
above.
- Name List Management: On the Miscellaneous
Tab, you can't change the FIELD TYPE when creating new User Defined
Fields.
- Reports/Large Gifts: When you run the report
it brings up a print preview screen. Then you get an error message,
"Goodphone.prg does not exist." When you say O.K. it then closes
the report window.
- Gift Batching: When a new batch is created,
enter gifts, close the batch, then re-open the batch and go to
gift entry and choose Rapid, the GIFT TOTAL field is Zeroed Out
for the first gift. It doesn't seem to happen when there is only
one gift and it doesn't seem to happen when using the Normal entry
only Rapid.
- Gift Batching: Entering gifts in Normal
entry mode. When you select a PLEDGE from the drop down list in
the Gift Split area… the corresponding Designation and Solicitation
do not change to match the Pledge.
- Gift Reporter: When you select Excel as
an output… the REMAINING amount is calculating incorrectly when
there has been no payment toward the pledge. Also, the file still
has to be named fewer than eight characters. Also, it would be
helpful if the output file contained the donor's address. It only
has the donor's name.
- Gift Reporter: When you select print as
an output… the title of the report does not print if you have
a long title.
- Gift Reporter: In the AMOUNT FILTER, the
user can now use cents as a criteria, but it needs 2 decimal places
rather than 3.
- Merge 2 Names: When click on the Merge
button you get an error message, "Quickfind.dbf cannot be found."
- Segmenter/Campaigns: When Name List Segmenter
is open and you then go to Data/Campaigns… Campaigns opens in
add mode even though there are already Campaigns created. It doesn't
see the existing Campaigns.
- Gift Reporter: When you try to create and
save a Gift Report Segment with a very long name… get and error,
"cannot load all the records."
- Gift Reporter: When the user creates a
Gift Report Segment using a long description name… they save it.
Then, when he opens Gift Reporter back up he is able to located
the saved Segment but the criteria are missing.
- Gift Reporter: Related to 20. When you
run a Gift Report with a long name… you get a data error, "unknown
member tabledbf."
- Artificial Intelligence: When running the
Summary By Campaign Solicitation Report it comes up with all zeroes
as a result.
- Reports/Code Listings/Designations: When
you run the report and there are several pages that print to the
screen it is very slow when viewing and moving from one page to
the next.
- Upgrade Data: When you run Upgrade Data,
the Segment criteria on the Output Page in List Segmenter are
gone.
- Segmenter: When you output a Segmenter
report in a Compressed file format it creates a Zip file. The
zip file contains 10 files. Only one of the files is valid. The
others are empty. 26. Large Gifts Report: If you do a report selecting
Top 10 Donors, Total, and User Defined Data for the year 2000…
you get a, "You have found a data error. Please note what you
have done." Saying O.K., kicks you out of Denari.
Version
8.0 build 2
- Pledge Reporter: Export to a DBF file only
puts out the name1_ref and name. It needs to have the address
so it can be used as a merge file.
- Monthly Giving Summary Report:
If Designations are marked as closed, the giving for these designations
will not show up on the report.
- Gift Reporter: Create
a new Gift Segment using DETAIL as the Type and ORDER BY as Name
ID. Set a filter by a single designation. Output = Screen. When
I click on Run, the user gets an error message, "Variable Main
Group not found."
- Pledges: The "remaining
field" does not calculate correctly.
- Year to Year Comparison:
Not sorting by zip code.
- Name Classifications: If
Segmenter is open and you go to Data/Other Tables/Name Classifications,
it will open in add mode even when there are existing records.
It will lock up and you have to hit Ctrl, Alt, Delete to get out.
If, however, you open Name Classifications when Segmenter is closed,
there is not problem.
- Membership Welcome Letter:
Go to Reports/Membership Statements/New Member Welcome Letter.
The Letter ID field contains Donor Names and not Letters.
- Lapsed Pledges: Go to
Reports/Pledge Reports/Lapsed Pledges. Choose the Designation
Codes between selection. Same issue as #7. Both drop down boxes
contain Names rather than Designations.
- Pledge Billing: Go to
Reports/Pledge Reports/Pledge Billing. Same issue as #7. The drop
down boxes contain Names.
- Packing Tables: When
you run "Pack Tables" it says that EFTIN.DBF and S200UMES.DBF
cannot be opened exclusively.
- Seasonal Addresses: In
Name List Management on the Seasonal Address Tab, when you add
an address, there is two date boxes for Beginning and Ending Date.
The label for the Ending Date is missing.
- Gift Batching: When
you install Denari for the first time then open Gift Batching
the NEW button is grayed out. It really has deleted a previous
batch.
Version
8.0 build 3
- Gift Batching: The date and control total
on the batch screen can be edited when the batch is posted.
- Power Tracker: The Contributor label is
misspelled.
- New Record ID's: Need to verify that the
table called "IDNums" has the correct number in it.
- Upgrade Data: There are two data errors
that occur when running upgrade data.
- Reindex: When you run Reindex, you get
a warning message that says that it is upgrading tracks.dbf. That
is confusing to customers.
- Power Tracker: The graph is not working
properly in Excel. It flashes a graph on the screen that looks
normal then reverts to a graph that can't be read.
- Gift Reporter: The check box for Segmenter
on the FILTER page is jammed up under the Criteria box for Tributes.
It looks like the Tribute box needs to move up a notch. It looks
like it is out of place.
- Gift Reporter: If you create a new Gift
Report and select DETAIL as a report Type then select a SORT ORDER
of Name ID, then, run the report you get an error message that
says, "Main_group not found." If, however, you save the report
then close Gift Reporter then come back in, it seems to work.
- Name List Management: On the Titles page,
the GO TO button is not working. If you click on one of the relationship
records in the list, then hit the GO TO button, you get an error
message. This did work in a previous build of version 8.0.
- Pledge Reporter: When the user creates
a pledge report and outputs the file to a DBF file the REMAINING
field is incorrect in some circumstances: 1. When they have a
pledge with no dollar amount yet donated the remaining field amount
shows the expected amount to that date rather than the total amount
remaining. 2. In other words, when they have a total pledge for
$600 that is to be given monthly but no money has yet come in,
the remaining field shows the amount that is due so far. If it
has been two months, it shows $100 rather than the $600. 3. The
calculation seems to work when there has been a donation.
- Lapsed Pledges Report: When the user runs
the Lapsed Pledges Report, he puts in one Designation Code in
the range, but gets information for more than one code.
- List Segmenter: When you output a file
as a DBF file to a location that doesn't exist the program will
lock up. We should probably trap the error at that point so the
user doesn't have to use Cntrl, Alt, Delete.
- List Segmenter: If the user creats a segment
and chooses Mail Merge as an output method… Browse to the location
C:\My Documents\merge. When you run the segment you get an error
message, "Function argument, value, type, or count is invalid."
It then locks up and you have to end task to get out of Denari.
If you try outputting the file to c:\incomplete\merge and it worked.
If you output the file to c:\merge and it works. And, if output
the file to c:\Denari2000\dstest it works.
- Reports/Code Listings/Solicitations: When
printing the code listings report, the check box, "Use Default
Condition of Active" doesn't make any difference in the report.
You get a list of all of the solicitations rather than just the
active ones.
- Name List Management: There is a problem
with Denari assigning new ID numbers to new name records. It assigns
a number that already exists.
- Pledge Billing: Reports/Pledge Reports/Pledge
Billing: The A-Thon Billing Report is not creating a report
for anyone who has made a partial payment.
- Name List Management: On the Miscellaneous
tab, there is a button to print an envelope for that record. If
the record is an individual, it works fine. If it is an organization,
it only prints the street address and city/state, etc. (I think
that is how it is. I do know that it is only printing part of
the address for organizations.)
- Name List Management: Print button from
Donor Profile prints for everyone instead of just that donor.
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