As a Synergy customer, you have a right to expect top quality assistance at every level. Whether it be for a simple 2 minute question, an urgent report that's needed for a board meeting, or problems printing envelopes on your printer. Our staff is trained and available to meet your needs.

Support for DenariOnline is always included as a part of your regular monthly fee and is always unlimited.

You can contact us for support by e-mailing us at techsupport@denarisoft.com or calling the tech support line at (800) 320-3903. The tech support office staff is on duty Monday through Friday  9:00 AM to 7:00 PM EST. Emergency support is available 24/7 at a reasonable per minute rate.

Human Touch

When you have a question about DenariOnline, it will be answered by caring, professional and patient people. All of our support personnel have worked for a charity for at least 10 years. They know what it is like to serve at a charity....not much money, busy all the time, less than current equipment, no money for training, etc. We try to treat you like we would have wanted to be treated. At Synergy we view our help desk as the strongest part of our company. We treat you as though we actually want to solve your problems...because we do!